Recipients allows you to add a person or entity in which the business desires to send funds to, prior to sending a payment. A recipient is any person or business your business can send funds to or receive funds from. After you create a recipient, you can include the recipient in multiple payments or templates.
- A payment or a template must have at least one recipient assigned
- If the recipient for a payment or template does not exist, you can add a recipient when you create the payment or template
- Each recipient must have one or more associated accounts
- If the recipient account(s) have the required information to support that transaction type, recipients will appear in the payment workflows for ACH and wire
- If necessary, you can associate a different existing Recipient account with an existing template if the Recipient account has changed for the template (for example, for fraud or closed account situations)
Add a Recipient
- In the navigation Menu, select or tap Commercial then Recipients.
- On the Recipient Management page, select or tap Add Recipient.
- On the Recipient Detail tab, do the following:
- Enter the Display Name. The display name appears in online and mobile banking to help you recognize the recipient.
- Enter the ACH Name and the ACH ID.
- Enter the Email Address to notify the recipient when a transaction processes, otherwise it can be left blank.
- From the Country drop-down list, select the country. The address fields change based on the country selection.
- Enter the postal address information.
- Select Next.
- The Account – New tab appears. Select one of the following Payment Types Allowed:
- ACH Only
- ACH and Wire Only
- Wire Only
- Select one of the following Beneficiary Types:
- Domestic
- International
- If the Beneficiary Type is International, select one of the following International Account Types:
- IBAN
- SWIFT/BIC
- IBAN & SWIFT/BIC
- In the Account Detail area, select the account type in the Account Type field.
- Enter the account number in the Account field.
- For the ACH and Wire payment types, enter the routing number in the ACH Routing Number field. You must enter a valid routing number.
- If you plan to use the account with wire transfers, do the following in the Beneficiary Financial Institution area:
- Enter the Name.
- From the Country drop-down list, select the country. (Note: The address fields change based on the country selection.)
- If the country is the United States, enter the Wire Routing Number. If the country is not the United States, enter the IBAN or SWIFT/BIC numbers.
- Enter the postal address information.
- If you plan to use the account with wire transfers and the beneficiary Financial Institution requires an intermediary Financial Institution, do the following in the Intermediary Financial Institution area:
- Enter the Name.
- From the Country drop-down list, select the country. The address fields change based on the country selection.
- If the country is the United States, enter the Wire Routing Number. If the country is not the United States, enter the IBAN or SWIFT/BIC numbers.
- Enter the postal address information.
- For Corporate users only:
- Enter the Financial Institution Name or Financial Institution Routing Number. As you type, relevant results will appear in a drop-down list from which you can select the appropriate value.
- After you select a value, several fields will populate with values automatically, depending on the payment type.
- Select Save Recipient. The new recipient appears in the Recipient Management page.
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