Digital Banking User Guide

Table of Contents

Digital Banking User Guide

Welcome
I Am a New User
- First Time Enrollment
- How to Protect Yourself Online
- Logging On
- Logging Off
- Forgot Password
- Forgot/Unlock Login
Homepage
- Account Summary Overview
- Financial Tools
- Finding Your MICR/Routing Number
- Finding Loan Payment/Due Date
- Quick Transfer
- Account Grouping
- Deleting an Account Grouping
Safeguarding Your Information
Transactions and History
- Transfer Funds
- Member to Member Transfer [M2M]
- Enroll in M2M
- Deposit a Check
- Merchant Capture
- Online Activity Center
- Manage External Accounts
Products and Services
- Bill Pay
- Mobile Bill Pay
- Documents
- eAlerts
- Manage Mobile Deposit
- Manage Text Banking
- Push Notifications
- Financial Education
Self Service Options
- Apple Watch
- Contact Preferences
- Account Preferences
- Security Preferences
- Name Change Request
- Stop Payment On Checks
- Change Login ID
- Accessibility
- Get CoBrowsing Code
Accounts
- Open Accounts
- Manage Joints
- Manage Beneficiaries
- ClickSWITCH
- Direct Deposit Form
- Order Checks
- Overdraft Transfers
- Change Way You Save
Cards
- Activate Card
- Balance Transfer
- PIN Request
- Report a Lost/Stolen Card
- Manage Card Fraud Text
- Scorecard Rewards
Loans
- Apply for a Loan
- Make a Payment
- Skip A Payment
- Mortgage Loans
- Loan Payoff
Branches
Messages
FAQ
Commercial Digital Banking
- Homepage Overview
- First Time Login Priority Accounts
- Multi-Account Transfer
- Positive Pay
- User Roles
- Payments
  - ACH
  - Wires
- Recipients
- Tax Payments
- User Management
- Reports
- Commercial Digital Banking FAQ
Loan Payment Portal
- Express Pay (one-time payment option)
- Register (recurring payment option)
- Cancelling Payment

Commercial Digital Banking FAQ

*This page is for questions you may have about Commercial Digital Banking.

How do I become a Commercial Banking Member?
Are external accounts able to be added or carried over if I enroll in a Treasury Service product?

Loan Payment Portal

Need more help with this?
Contact Us For More Help

Was this helpful?

Yes No

You indicated this topic was not helpful to you ...

Could you please leave a comment telling us why? Thank you!

Thanks for your feedback.

Confidential - Robins Financial Credit Union

Powered by